In retrospect, Smith & Wesson had nobody to blame for the situation but themselves. The company didn’t invent the subcompact, lightweight, single-stack nine, of course. Walther and Beretta had preceded the original Shield to market by a few years with the PPS and the Nano, respectively, and Kahr had more or less created the niche back in the 1990s.
Smith & Wesson recently updated the Shield to the higher-capacity Shield Plus, and Apex Tactical is ready with the Action Enhancement Trigger & Duty/Carry Kit.
In the old days we called it “pulling the trigger.” Then along came Jeff Cooper who started calling it the “trigger press.” What Cooper meant was that the trigger should be pressed smoothly and softly so that the gun muzzle was not pulled off target.